
England’s 2008 bus concession explained
The New National Bus Concession. Your questions answered.
From 1st April 2008, if you’re over 60 or disabled, and live in England, your bus pass is changing. The new pass will allow you to enjoy free off-peak travel on local buses anywhere in England. Below are some questions (and answers) about the new scheme. If there’s anything else you want to know about it, please ring your local authority, or visit the Department for Transport’s website on www.direct.gov.uk/buspass
How is the new national bus pass different from my current pass?
From 1st April 2008, your new concession will allow you to use your bus pass for free, offpeak travel on local buses anywhere in England.
Your new pass will also contain an electronic chip, to enable the bus operators to record more accurate data concerning your travel.
How do I use the card?
At present, all you need to do is show the driver your bus pass. The electronic chip will not be used in Buckinghamshire for a while, because not all buses have the equipment to read them but in years to come, all bus pass holders will be required to swipe their card through a reader when they board the bus.
When exactly is off-peak travel?
Statutory off-peak hours are 9.30 am until 11pm during the week, and all day weekends and bank holidays. You should be aware that in some areas, local authorities may have agreed slightly different times with the local bus operators in their area (e.g. earlier start time). However this will normally only be available to local residents.
Are there any changes in my area?
Yes! If you live in the Aylesbury, Chiltern, South Bucks or Wycombe area, you can use your pass from 9.00am to board local buses within Bucks.
What is the definition of a local bus?
Local buses are those run by operators to a published timetable that the public can use without advance booking. In Buckinghamshire this includes all services except those operated by National Express and Dial-a-Ride. There are some instances where longer distance coach and bus operators may have registered as a local bus service, so if you are unsure about whether you can use your pass on long-distance buses and coach trips, check with the company first.
Can I travel free anywhere in the UK?
No, your free travel is limited to England.
Is the concession only available on buses?
Yes. The new concession applies to travel on local buses only.
I don’t live in London but I visit occasionally. Can I use my bus pass in the same way as the London Freedom passholders?
No. Those benefits are paid for by the London authorities, so only London Freedom passholders will be able to enjoy additional travel on the tube, trains and trams. You will be able to use your pass on the standard buses during off-peak periods when you visit London, but your pass is not valid for travel on London sight-seeing buses. If you travel on London's buses, please show your pass to the driver as you board; the Oystercard readers on the buses will not accept your passes.
Will I be issued with a ticket?
In some areas drivers will ask for your destination and issue a zero-price ticket. However this varies within areas, so you do not need to worry if you do not get one.
Are there any alternatives to the bus pass?
Ask your local authority (contact details below). Some authorities offer tokens or similar as an alternative, but the amount may be limited, and you may not get as much value as you do from your bus pass.
Aylesbury Vale District Council
Direct Line: 01296 585661
Email: custserv@aylesburyvaledc.gov.uk
Website: www.aylesburyvaledc.gov.uk
Chiltern District Council
Direct Line: 01494 732212
Email:FINANCE@chiltern.gov.uk
Website: www.chiltern.gov.uk
South Bucks District Council
Direct Line: 01895 837266 / 837350
Email: concessionaryfares@southbucks.gov.uk
Website: www.southbucks.gov.uk
Wycombe District Council
Direct Line: 01494 421232 / 421223
Email: concessionaryfares@wycombe.gov.uk
Website: www.wycombe.gov.uk
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